The Information Technology Department provides service to the Millikin community in support of the academic mission of the university. We strive to deliver excellent support in the use of technology and other media for students, faculty, and staff by enabling their access to resources to enrich their education, achieve their goals, and excel at their work.

The department is comprised of three functional areas: Network & Administrative Services, Helpdesk & Desktop Support, and Media Services. The following services and support are delivered through each area.

Network & Administrative Services – Shilling 120
Support for the Millikin local area network
Academic applications
Administrative software support for Banner by SCT Corp, MuOnline
Novell eDirectory
GroupWise email
Blackboard Learning System
Listservs
McAfee anti-virus protection
Equipment, software, and work order databases
Network and infrastructure design and maintenance
Server hardware and software administration
Internet connectivity, firewall protection, packet shaping
Software for the ID card security & vending

Helpdesk & Desktop Support – Shilling 114
Repair and maintenance of desktop hardware and software
Purchase and installation of all desktop hardware and software
Training for all desktop software
Technology Help Desk and work order system
Student owned computers connecting to Millikin LAN
Millikin general access labs

Media Services
Shilling 105 - Ext. 6238
Telecommunications (phones, voicemail, etc.)
Media Services
Cable TV