If you are having problems connecting to the Internet, and you have already gone to SH 114 to pick up a student computer setup sheet and walked through it, download this form and walk through all the steps. If you still have problems connecting, or are instructed to call the IT office, do so at x6488. We can not help you until you have gone through this form and have it filled out.

Support for Networked Personal Computers
There are two standard categories for Millikin University student owned personal computers, PC and Mac. If you are planning to obtain/bring a computer to Millikin University for the purpose of connecting to our local-area-network (LAN), please be sure you know which category your machine will fall in. Do not assume that we can provide any services that are not listed below.

If your computer does not fall into one of the categories, it is likely that your computer can not be supported on the Millikin University LAN. If you have any questions please contact the Information Technology office at 217-362-6488.

Minimum Network Computer Requirements for PC and MAC

ALL COMPUTERS MUST HAVE AT LEAST:
1. Windows XP SP2 or later (Mac OS 10.2 or later)
2. Ethernet Card
3. Pentium II 300MHz or AMD K6-2 300 MHz or better processor (PowerPC G3 300 MHz or better processor for Mac)
4. A CD drive
5. 256MB of RAM
6. 50MB free hard drive space
7. System Restoration CDs (In case you run into problems with your computer during the school year.)
8. All students must follow directions to the university-provided McAfee Virus scanning software during their setup. If another virus scanning software has already been installed, you will receive instructions on how to remove it before installing McAfee.
9. All students must also change their computer name to match their login name; instructions for this are also in the setup process.

Failure to comply with #8 will constitute a denial of access to the network and Internet through Millikin's network.

Computer Setup
The Help Desk staff can provide you with information on connecting to our network, getting GroupWise onto your PC, and getting to your network drives if you need assistance.

What we provide for you:

Windows XP machines

1. LAN or Wireless connections to dormitory rooms and Woods apartments
2. A personal home directory will be provided on a network server for file storage
3. Microsoft Internet Explorer/FireFox will be the default browser
4. GroupWise E-mail service will be available.

iMac's, and iBooks with OS 10.2 or better

1. LAN or Wireless connections to dormitory rooms and Woods apartments
2. GroupWise E-Mail service will be available.
3. A personal home directory will be provided on a network server for file storage
4. Safari/FireFox will be the default browser.

Patch Cords/Network Cards
If you need a network cable, these cost $10 each for a 25-foot cable. This will be charged to your student ID and show up on your account on MUOnline.
If you require a network card to be installed on a supported PC, the charge is $30. This will be charged to your student ID and show up on your account on MUOnline.
If you would like to purchase a USB Wireless adapter, the charge is $50.

Information Technology staff does not provide, nor do we install, Ethernet cards for laptops or Apple computers. You will need to seek help with local computer vendors for these issues.

*The Millikin Information Technology staff will make every effort possible to connect qualified student owned computers to our LAN, but in some instances, hardware or software conflicts may prohibit connection. Future hardware and software requirements may change, please consult this office for current information.