Increasingly information technology tools called groupware are being provided to
support collaborative work. To use that technology effectively requires
not just understanding how to use those tools, but understanding underlying
principles of effective collaborative work. Principles of
e-mail etiquette are an illustration of important knowledge underlying the
effective exercise of this PKM skill.
Effective collaborative work involves:
-listening
-respect for other's ideas
-team roles and responsibilities
-responsibility to the group/team
-trust
-motivating participants
-understanding leadership/fellowship
-new ways of sharing information
-becoming a voice in a community of inquirers
-sense of fulfilling promises to the group
-sense of shared commitment to task/project
-cross-platform file sharing (format issues)
-understanding polylogue and harmonizing
-listening and team building activities
-leading and following
-leveraging the strengths of participants
-methods for individual assessments and acknowledging contributions
- learning the tech. tools of collaboration (email, file sharing, synchronous
communications)
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