Technology is constantly evolving and the Information Technology department at Millikin University strives to provide the technology and support for the employees of Millikin University.
The Educational Technology webpage
has information regarding Moodle and TurnItIn. Contact the School of Education
for information on LiveText.
For information on purchasing Microsoft Office for your home computer or the free download of Microsoft Security Essentials to protect your PC, please view our Software FAQs
New Employee Technology Training Guide
(Last updated 8/2013)
Help Desk Hours
The Help Desk is open Monday through Friday, from 8:00 AM - 5:00 PM when the University is open.
Contacting the Help Desk
You can reach the Help Desk in multiple ways:
• in person by visiting the Help Desk office in Shilling 106
• by email at firstname.lastname@example.org
• by phone at 217.362.6488
• by submitting a technology work order directly into JIRA
Technology issues and questions when the Help Desk isn't open?
We have created a FAQs pages filled with information to help you with your basic hardware and software questions and answers.
For an issue that can be handled during regular work hours, please submit a JIRA work order by logging in to myMILLIKIN, send an email or call with details of the issue, location and contact information. E-mail and voicemail are checked first thing in the morning and will be responded to promptly.
For emergency issues or wide-spread issues,
please contact Public Safety at 217.464.8888 and they will contact the appropriate person to assist you.