Millikin University - Decatur, IL
SMTP Service Adjustment

This afternoon we discovered a small problem with the service, which was preventing it from operating properly.  As a result, we have been required to change the name of the service for a few days in order to resume normal operations until a patch is developed by our vendor.  At this time, we expect to have this patch around February 12.

This service is used by anyone who accesses email from software such as Eudora, Outlook, and Thunderbird from on-campus (including the Woods.)

How to tell if you use GroupWise:  Click on the Help menu of the program you are using to check your email.  Next, look for an item labeled "About [something]"  If [something] contains the words GroupWise, Internet Explorer, FireFox, Chrome, or Safari, you are using GroupWise to check your email and this notice does not apply to you.

If you check your email using any software besides GroupWise from on-campus, please read this notice in its entirety for more information.

THIS DOES NOT AFFECT users of the Novell GroupWise client or GroupWise WebAccess.

THIS DOES NOT AFFECT access from off-campus, including from mobile phones.

WHAT THIS MEANS FOR YOU:  If you have your email software set up to send email through the server you will not be able to do so from on-campus.  This will also affect any on-campus device that has the capability of sending emails through the campus mail servers (such as the scanning functionality of copiers in University offices.)

TEMPORARY WORKAROUND:  If you are affected by this service alteration, you can modify your email program's configuration to send through instead of during the interim.

IF THIS IS AFFECTING SCANNING FROM YOUR COPIER: Please call x6488 for assistance.

If you have any questions or concerns, please contact Information Technology at (217) 362.6488 (x6488 on-campus) during our normal business hours: Monday - Friday between 8am -12pm and 1pm - 5pm.

We apologize for any inconvenience this may cause, but anticipate its impact to campus users to be minimal.
Millikin University - Decatur, IL
Millikin University - Decatur, IL